Privacy Policy

Effective Date: 01.01.2024

At Synaps Media, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines the types of information we collect, how it is used, and the steps we take to protect your personal information. This policy applies to all services offered by Synaps Media, including our Ghost hosting services.

1. Information We Collect

1.1 User-Generated Content

We store all content that users enter via the Ghost admin panel, including but not limited to posts, media contents, comments, and settings. This information is stored to provide the hosting services and to ensure the proper functioning of your websites.

1.2 Visitor Statistics

We collect anonymous visitor statistics for the websites we host. This includes information such as page views, referral sources, and basic browser details. This data is collected to provide website owners with insights into the performance and usage of their websites.

1.3 Account Information

When you create an account with Synaps Media, we collect information such as your name, email address, and any other contact details you provide. This information is used to manage your account, provide customer support, and communicate with you about your service.

1.4 Payment Information

We use Stripe to collect payments. For payment related data, you can check Stripe's Privacy Policy.

2. Use of Information

The information we collect is used to:

Provide, operate, and maintain our services
Improve, personalize, and expand our services
Understand and analyze how you use our services
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Process your transactions
Find and prevent fraud

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

5. Your Rights

Under the GDPR and other relevant laws, you have rights including access to your data, correction of any incorrect data, deletion of your data, and objection to certain uses of your data. If you wish to exercise these rights, please contact us at the details provided below.

6. Data Retention

We retain your personal information only for as long as is necessary to provide the services to you and for legitimate and essential business purposes, such as maintaining the performance of the services, making data-driven business decisions, complying with our legal obligations, and resolving disputes.

7. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@synaps.media.